Privacy Policy

This site, lmara.ai (the “Site”), is operated by Lmara FZE LLC, a free-zone company registered at Sharjah Publishing City Free Zone in the Emirate of Sharjah, United Arab Emirates (“Lmara,” “we,” “us,” or “our”). Lmara is a UAE-based holding company. You can reach us at support@lmara.ai.

This Privacy Policy describes what information is collected when you visit lmara.ai, how it is used, and the choices available to you. It applies only to this marketing website. Individual products we operate may have their own, separate privacy policies linked from those products.

Information you submit to us. If you contact us through the form on this Site or by email, we receive the information you provide — typically your name, email address, and the contents of your message. We use that information solely to respond to you.

Information collected automatically. Our hosting provider records standard web-server access logs (IP address, user agent, requested URL, timestamp) for security and operational purposes. At this time, the Site does not use advertising cookies or third-party tracking technologies.

We use the limited information described above to:

• respond to enquiries you send us;
• operate, secure, and protect the Site (for example, blocking abuse and investigating outages);
• comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade personal information to third parties, and we do not use your personal information to build advertising profiles.

We may share information with service providers who help us operate the Site (for example, our hosting provider) under appropriate confidentiality terms. We may also disclose information if required by applicable law, court order, or regulatory request, or to protect the rights, safety, or property of Lmara, our customers, or others.

We take reasonable administrative and technical measures to protect the information submitted to us through the Site. No system is perfectly secure, however, and we cannot guarantee absolute security of information transmitted over the internet.

We keep email correspondence for as long as it is useful for the conversation it relates to, and then delete or archive it periodically. Server access logs are retained according to our hosting provider’s default policy.

The Site is operated from the United Arab Emirates. By using the Site, you understand that your information may be processed and stored in the UAE and in jurisdictions where our service providers operate, which may have different data-protection rules than your home jurisdiction.

Depending on where you live, you may have rights to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing of it. UAE residents have rights under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. To exercise any of these rights, email support@lmara.ai.

The Site may contain links to third-party websites or services (for example, the products we operate, our payment providers, or our social-media profiles). We are not responsible for the content or practices of those third parties; your use of them is governed by their own terms and policies.

The Site is not intended for children or individuals below the minimum digital consent age in their jurisdiction. We do not knowingly collect personal information from such individuals.

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Material changes will be highlighted on the Site for a reasonable period.

Questions about this policy? Write to us at support@lmara.ai or by post to: